Mybett Terms and Conditions – Complete mybett Platform Usage Guide

1Acceptance of Terms

These Terms and Conditions ("Terms") govern your use of the mybett platform, accessible via the mybett.pro website and the mybett mobile app ("Platform"). These Terms apply to all users who access, browse, or use any part of the Platform, whether as a visitor or registered member.

By registering a mybett account, making a deposit, playing any game, or simply browsing the Platform, you agree to be bound by these Terms together with our Privacy Policy and any additional guidelines we may issue from time to time.

Mybett reserves the right to modify, update, or replace any part of these Terms at any time without prior notice. It is your responsibility to check this page periodically. Continued use of the Platform following any changes constitutes acceptance of the updated Terms.

2Eligibility & Account Registration

To register and use the mybett platform, you must meet all of the following eligibility requirements:

• Be at least 18 years old on the registration date.
• Be legally competent to enter into a binding agreement.
• Not currently on a self-exclusion list or banned by any relevant regulatory body.
• Not an employee, contractor, or immediate family member of any mybett employee.
• Open only one (1) account only — holding multiple accounts is strictly prohibited.

During registration, you are required to provide accurate, complete, and up-to-date information including your full name, date of birth, phone number, and a valid email address. mybett reserves the right to request identity verification documents (KYC) at any time, particularly before processing high-value withdrawals. Failure to provide the requested documents within the specified timeframe may result in account suspension or closure.

3Deposits and Payment Methods

Mybett supports a variety of safe and convenient deposit methods for Malaysia players, including online banking, instant bank transfer (IBG/DuitNow), and selected digital wallets. All deposits are processed in real time once payment confirmation is received.

• Minimum and maximum deposit limits depend on the selected payment method and are stated on the Deposit page.
• All deposits must originate from a bank account or digital wallet registered in your own name. Third-party deposits are not accepted.
• Mybett is not responsible for any delays caused by third parties such as banks or payment providers.
• A deposit that has been successfully credited to your account cannot be reversed once a game has been started.
• Mybett reserves the right to request proof of payment if any suspicious transaction is identified.

All financial transactions on mybett are protected by 256-bit SSL encryption to ensure the security of your payment data. Your card or bank account information is not stored directly on mybett's servers.

4Fund Withdrawal

Mybett players are entitled to withdraw funds from their account subject to the following conditions:

• Your account must have completed the full KYC verification process before your first withdrawal can be processed.
• Withdrawals can only be made to a bank account or digital wallet registered under the same name as your mybett account.
• If you receive a bonus, the wagering requirement must be fully met before any withdrawal can be processed.
• Mybett processes withdrawal requests within 24 hours on business days. Delays due to security checks or additional document requirements may occur.
• Mybett reserves the right to hold withdrawals for security review purposes without providing any prior notice.

5Bonuses and Promotions

Mybett offers a variety of bonuses and promotions from time to time, including welcome bonuses, free spins, cashback, and a VIP loyalty programme. All bonuses are subject to specific conditions stated in their respective promotion terms.

• Each player is eligible for one (1) welcome bonus only.
• Bonuses cannot be directly converted to cash without meeting the specified wagering requirements.
• Wagering requirements are typically between 20x and 40x the bonus value, depending on the applicable promotion.
• Bonuses have a limited validity period; any unused bonus will expire automatically once the set period has elapsed.
• Mybett reserves the right to cancel, modify, or terminate any promotion at any time without prior notice.
• Any attempt to abuse the bonus system, including the use of multiple accounts or undue wagering strategies, may result in the cancellation of all bonuses and account closure.

6Game Rules

All games available on the mybett platform are operated by certified software and have undergone independent fairness testing. Each game outcome is determined by a certified Random Number Generator (RNG) and cannot be manipulated by any party, including mybett itself.

• Players are fully responsible for understanding the rules of each game before playing.
• Any game outcome recorded by the mybett system is final and cannot be disputed, unless a verified technical failure is proven to have occurred.
• In the event of a technical disruption during gameplay, mybett will attempt to restore the game session. If restoration is not possible, the bets involved will be returned to the player's account.
• The use of any third-party software, automated bots, or other dishonest methods to gain an advantage in games is strictly prohibited.

Mybett partners with internationally accredited game providers to ensure all games offered meet the fairness and transparency standards set by industry regulatory bodies.

7Prohibitions and Misuse

Mybett platform users are strictly prohibited from engaging in the following activities:

• Registering more than one account or using a false identity or another person's identity.
• Transferring funds between player accounts for the purpose of money laundering or other illegal activities.
• Using any technical method such as bots, automated scripts, or third-party software to manipulate game outcomes.
• Abusing promotions or the bonus system in an unauthorized manner, including systematic bonus hunting.
• Sharing your account login details with any other party.
• Using the mybett platform for purposes that violate Malaysian law or applicable international law.
• Disrupting or attempting to compromise the security, integrity, or performance of the mybett platform.

8Account Closure and Suspension

Mybett reserves the right to suspend or close any account without prior notice in the following circumstances:

• The user violates any provision of these Terms and Conditions.
• Information provided during registration or the KYC process is found to be inaccurate or misleading.
• There is suspicious or fraudulent activity on the account.
• The account has been inactive for more than 12 consecutive months.
• At the request of a regulatory body or competent authority.

Players also have the right to close their own account by contacting the mybett support team. For player-initiated closures, any eligible balance will be returned after the appropriate verification process has been completed.

9Liability Limit

Mybett shall not be held responsible for any losses incurred by users in the following situations:

• Money lost while playing games on the mybett platform — gambling involves risk and is entirely the player's responsibility.
• Service disruptions caused by technical failures, system maintenance, or circumstances beyond mybett's control (force majeure).
• Unauthorized access to your account due to your own negligence, such as sharing your password or using an unsecured public WiFi network.
• Indirect, consequential, or special losses even if mybett has been informed of the possibility of such losses.

In any case where mybett's liability cannot be fully excluded, mybett's total liability to you is limited to the amount of your last deposit made within the 30 days preceding the claim.

10Privacy and Data Policy

Mybett collects, stores, and processes your personal data as described in our Privacy Policy, which forms part of these Terms. By using the mybett platform, you consent to the collection and processing of your data in accordance with the applicable Privacy Policy.

In summary, mybett uses your data to:

• Verifying your identity and eligibility.
• Processing financial transactions securely.
• Providing responsive customer support.
• Complying with applicable legal and regulatory requirements.
• Enhancing the user experience on the mybett platform.

For more information on how we handle your data, please refer to mybett Privacy Policy.

11Responsible Gaming

Mybett is committed to responsible gambling and provides a range of tools to help players manage their gaming activity. Our Platform supports the following features for players who need them:

• Deposit limit — set daily, weekly, or monthly limits to control your spending.
• Play time limit — limit the duration of your gaming sessions.
• Temporary Self-Exclusion — take a break from the platform for a period of your choosing.
• Permanent Account Closure — option to permanently close your account if needed.

Gambling is for entertainment purposes only. Never gamble with money you cannot afford to lose. If you or someone you know is experiencing gambling-related issues, please seek help from an appropriate resource.

For more information, visit Responsible Gaming page ours.

12Dispute Resolution

If you have a complaint or dispute regarding the mybett platform, we encourage you to contact our support team first via live chat or email. Our team will endeavour to resolve your complaint within 5 business days.

The mybett complaint resolution procedure is as follows:

1. Contact mybett customer support with your complete complaint details.
2. Our team will investigate the complaint and respond within 5 business days.
3. If you are not satisfied with the initial decision, you may request a review by the management team.
4. Management will provide a final decision within 14 working days from the date the review is requested.

All disputes that cannot be resolved internally will be referred to the relevant independent resolution body. These Terms and Conditions are governed by applicable law and you agree to submit to the exclusive jurisdiction of the relevant courts for any disputes arising.

13Terms Amendment

Mybett reserves the right to amend, update, or replace these Terms and Conditions at any time. Any changes will take effect immediately upon publication on this page. mybett will endeavour to notify users of significant changes via a platform notice or email, but it remains your responsibility to check this page periodically.

Continued use of the mybett platform after any amendment to the Terms takes effect will be deemed full acceptance of the revised Terms. If you disagree with the changes made, you have the right to close your account and stop using this platform.

14Contact Us

If you have any questions regarding these Terms and Conditions, please contact the mybett team through the following channels:

• Live Chat: Available 24/7 via the chat icon at the bottom corner of the platform.
• Email: [email protected]

The mybett support team, fluent in Malaysian, is ready to assist you at any time. We aim to respond to all inquiries within 24 hours.